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Understand the Rules That Apply to Your Account

Every nnn6 account is subject to terms that govern your wallet activity, session rules, and how your personal data is handled. These policies are not optional — they define what both you and we can do within the account relationship.

Terms and ConditionsPrivacy PolicyCookie UseAccount EligibilityData Rights
nnn6 Understand the Rules That Apply to Your Account
DATA AND SECURITY

Data Handling, Security and What We Retain

We keep your account data to the minimum required to run your wallet, process payments via JazzCash, Easypaisa, or Raast, and verify your identity at withdrawal. Security covers every login with session encryption and requires OTP verification on sensitive account changes, including withdrawal requests. Data is retained for the period required after account closure under applicable rules, then deleted. Cookies here are limited to session management and payment preference storage — not advertising tracking. Submit any data-related request through live chat or email and we will handle it directly.

Data Collection We collect your name, contact number and wallet identifier at registration. This data is used for identity verification and processing withdrawals — nothing beyond operational necessity.
Cookie Policy Cookies on this site retain your session state and preferred payment method. They are not used for advertising. Clear or manage them any time through your browser settings.
Account Security Every login is covered by session encryption. Sensitive changes — including withdrawal requests — require OTP verification sent to your registered mobile number before they proceed.
Data Retention Your account data is retained while your account is active and for the required period after closure. Once that window passes, data is deleted from our systems.
REACH OUR POLICY TEAM

Contact Us About Legal or Policy Questions

If you have a question about how our policies apply to your account, there are direct ways to reach us. Live chat is the quickest path — start a session directly from your account dashboard for an immediate response. For formal requests, like data access or account closure, email gives you a documented record of the exchange. Cookie and notification preferences sit in your account settings, no contact needed.

Team online

Live Chat

Start a live chat session from your account dashboard. This is the quickest way to get a policy question answered or a compliance concern flagged in real time.

Email Support

Send a written query to our support team by email for formal requests. Use this channel when you need a documented response about data, terms or account status.

Account Settings

Manage cookie preferences and marketing opt-outs directly from your account settings page. Changes apply immediately. For anything beyond these toggles, live chat or email is the right path.

What You Asked About Our Legal Policies

These are the questions we receive most about how our terms, privacy rules and account policies affect you directly. Policy questions can feel abstract until they touch your account — knowing where data goes, how to close an account, or what happens to your wallet balance are real concerns. If your question is not covered here, send it through live chat or email and the team will respond with details specific to your account.

Access depends on your location and what local law permits. We recommend checking your eligibility under Pakistan regulations before opening an account with us.

We collect your name, mobile number and wallet details at registration. This data is used to verify your identity and process payments via JazzCash, Easypaisa or Raast.

Yes. Send a data removal request through live chat or email. We will process it in line with our retention policy and confirm once it is complete.

Contact us via live chat or email with your account details. We will close the account, settle any outstanding wallet balance, and begin the data retention wind-down process.

Any remaining balance is returned to your registered payment method — JazzCash, Easypaisa or Raast — before the account is formally closed, subject to identity verification.

We update our terms when payment partner rules change, when we add new account features, or when applicable regional regulations require it. We notify you when a material update takes effect.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.